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Damage and Return Information


Returns

In order to get proper credit for your return, all returns MUST have prior authorization. Please notify us within 14 days after delivery at barsandbeams@gmail.com. Be sure to include the reason for your return and photos if items are damaged. We will email you the return address and issue a Return Merchandise Authorization number (RMA).

EXCEPTION: If this is a Christmas gift that needs to be returned, please notify us within 7 days after Christmas.

There is a 15% restocking fee for all returns except damaged merchandise returns. No returns will be accepted after 30 days.
Customers are responsible for return shipping costs. Original shipping charges are not refunded

Damage During Shipping
If your order gets damaged during shipping, we will send replacement of the damaged part at no cost to you. Just email us at barsandbeams@gmail.com and attach photos.